Hexagon Professional Services specializes in providing implementation consulting for the EcoSys Enterprise Projects Performance software platform. Leverage our depth of expertise in Project Portfolio Management, Project Controls and Project Management for capital projects.
Having worked extensively with both the public and private sectors, we apply real-world experience and knowledge when assisting customers in implementing processes and procedures. Additionally, consultants provide expert system integration advice.
Key Benefits of Hexagon Services
Hexagon’s Professional Services staff will ensure that you are best positioned for success.
Leverage our industry-leading expertise to gain:
Confidence
Iterative implementation methodology helps you start realizing value quickly
Collaboration
Work with us to ensure the software meets your needs and expectations
Adoption
Ease of use and train the trainer approach increase user adoption
Other Highlights of Hexagon’s Smart Services:
Hexagon provides customer centric and industry specific solutions that help our customers realize faster value and achieve their desired outcomes:
Consulting
Our trusted advisors provide best practices and business knowledge related to our solutions. They will help you map your existing processes and create a roadmap for your to quickly reach your desired outcomes. Industry experts ensure the success and adoption of our solutions through a phased implementation plan developed with your key stakeholders.
Implementation & Integration
Our customer-centric approach helps you accelerate your time-to-value and reduce your total cost of ownership (TCO). Implementation services include every aspect of your EPP initiative from installation through adoption. Ecosys is able to interface with virtually any external system compatible with standard, modern integration technologies.
Training
EcoSys provides end users with a high level of control. Create new reports and dashboards, edit formulas and build forms – all without custom programming or technical resources. Customers typically utilize a “train the trainer” approach. We offer world-class training programs that are tailored to meet your needs. From instructor-led training classes to virtual training courses – you have plenty of opportunities to grow your knowledge.
Support
Leverage the expertise of our support staff for implementation assistance, product upgrades or technical support regardless of where you are located. Interact with your peers and industry experts in our community forum and blog to discover best practices and answer questions. Or, work side-by-side with our onsite field service professionals to resolve challenges quickly. Optimize the speed of your configurations and infrastructure with our Application Performance Architecture (APA) Team and leverage the EcoSys Assure automated testing framework so you can deploy with confidence.
Project Management
Covering the full project lifecycle – our project managers apply a structured process that has proven reliable and repeatable. Our unique Smart Services Methodology allows requirements to remain consistently aligned from stage to stage.
Cloud Services
Intergraph Smart Cloud is our SaaS environment for delivering applicataions in a high-performance, secure and reliable fashion. Enjoy 24/7 global support, strong security and governance, and flexible pricing while maintaining ownership of all your data.
Customer Success
When our customers are successful, we are successful. The Customer Success team is responsible for ensuring our customers achieve their desired business outcomes while using our solutions.
Centers of Excellence (CoE)
The CoE is a collaborative team that provides leadership, best practices, standards, knowledge transfer and mentoring across industry segments. The goal is to empower our resources to sustain competitive advantage, increase operational effectiveness and stimulate innovation and growth.
